Pick how much
you want us watching.
Four plans, no usage tiers, no surprise overages. Switch anytime from settings. Annual saves two months.
Eyes only. We tell you the moment a flow breaks.
- Up to 4 monitored flows what's a flow?
- Email alerts, best-effort
- Plain-English incident summary attached to every alert
- Upgrade anytime when alerts alone aren't enough
Alerts you can act on — with a written post-mortem on every incident.
- Up to 8 monitored flows what's a flow?
- Email alerts + optional AgentDraft mailbox delivery
- Plain-English post-mortem on every incident — what broke, why, what to check
- Weekly digest & monthly health report
Root cause + a recommended fix, within the hour. Around the clock.
- Up to 25 monitored flows what's a flow?
- Email + AgentDraft delivery — first response within 5 minutes, 24/7 (contractual)
- Root cause + fix recipe within 60 minutes (contractual)
- Email-flow monitors for magic-link, OTP, and round-trip checks
- Customer-facing status emails (optional)
- Quarterly architecture review
A dedicated engineer who learns your app. Faster diagnoses, sharper fix recipes.
- Unlimited monitored flows what's a flow?
- Dedicated engineer and shared support channel
- First response within 5 minutes, 24/7 (contractual) · same-day deep root-cause investigation
- AgentDraft-backed email-flow QA across every client-critical app
- Agency-ready customer-facing comms
- Monthly architecture review with prioritized recommendations
Studio — for agencies & multi-app operators.
$899 / mo5 apps · Priority SLAs across all client apps · agency-ready comms
If you're maintaining client apps at a studio or agency, the per-app math changes. Multi-app monitoring, client-ready incident copy, wholesale pricing past five apps. Same product, different shape.
See the agency setupWhat counts as a flow?
A flow is one monitored user journey through your app, end to end — not a URL ping. Pinging a single page isn't its own flow; it's part of whichever journey it belongs to.
- A login round-tripsynthetic user signs in and lands on the dashboard
- A checkout pathcart → payment → confirmation, end to end
- A webhook deliveryStripe, Zapier, or any contract your app depends on
- A scheduled-job heartbeatthe nightly cron that must never silently stop
- An email round-tripmagic-link or OTP actually reaching an inbox, via AgentDraft
Nothing shuts off, and there is no overage billing — none exists to surprise you with. Your existing flows keep running exactly as before. When you want to add flows beyond your plan's count, we'll ask you to consolidate or move up a tier first. And we'll tell you what we counted before you sign.
Miss the SLA,
the month is on us.
If we don't deliver root cause and a recommended fix within your tier's SLA, we credit the full month — automatically on your next invoice. No tickets. No negotiation.
One table. The same numbers everywhere.
These are the canonical response commitments — the same table backs every claim on this site. Contractual rows are the ones the auto-credit guarantee applies to.
| Plan | First response | Written diagnosis | Coverage | Commitment type |
|---|---|---|---|---|
| Watchtower | No human-response SLA — alerting only | Best-effort plain-English summary attached to alerts | Automated alerts in near real-time when a check fails | descriptive |
| Baseline | First response within 1 business day | Written post-mortem on every incident | Business hours, weekdays | descriptive |
| Priority | First response within 5 minutes, 24/7 | Root cause + fix recipe within 60 minutes typically ~30 minutes — typical, not a commitment | 24/7 on-call | contractual |
| White-glove | First response within 5 minutes, 24/7 | Same-day deep root-cause investigation · dedicated engineer | 24/7 on-call · dedicated engineer | contractual |
| Studio | Priority SLAs across all client apps | Priority SLAs across all client apps | 24/7 on-call | contractual |
Contractual numbers are backed by the SLA auto-credit. Miss a contractual SLA and we credit the full month — automatically on your next invoice. No tickets, no negotiation. Numbers labeled typical are observed medians, not commitments. Descriptive rows carry no minute-level promise.
What you get, line by line.
Watchtower is alert-only — see the four-plan table on each card above for its scope.
| Feature | Free | Baseline | Priority | White-glove |
|---|---|---|---|---|
| First-response SLA | — | 1 business day | 5 min, 24/7 · contractual | 5 min, 24/7 · contractual |
| Plain-English post-mortem | — | ✓ every incident | ✓ every incident | ✓ every incident |
| Recommended fix attached | — | — | ✓ within 60 min · contractual | ✓ + dedicated-engineer context |
| On-call coverage | — | business hours, weekdays | ✓ 24/7 | ✓ 24/7 |
| Number of monitored flows | 1 · 15-min checks | up to 8 | up to 25 | unlimited |
| Alert delivery | email + AgentDraft | email + AgentDraft | ||
| Email-flow monitors | — | ✓ | ✓ | ✓ |
| Customer-facing status emails | — | — | ✓ opt-in | ✓ agency-ready copy |
| Programmatic setup API | ✓ | ✓ | ✓ | ✓ + onboarding help |
| Dedicated engineer | — | — | — | ✓ |
| Architecture review | — | — | quarterly | monthly |
| Setup time | ~5 min, self-serve | ~20 min | same day | same day, hands-on onboarding |
Cheaper than an agency.
More useful than a dashboard.
There's no head-on competitor for managed incident response on no-code stacks. Here's the gap we fill.
Read the full alternatives guideAvg no-code incident3–4 hrs×~$150/hr=$450–$600Priority pays for itself the first time we save you one.
| Comparison criterion | Nightlamp | Synthetic monitoring (Checkly, Better Stack) | No-code agency retainer (Bubble, Webflow shops) | Fractional CTO |
|---|---|---|---|---|
| Starting price | $79 / mo | $24–$64 / mo | $1,000–$5,000 / mo | $3,000–$15,000 / mo |
| Real engineers respond 24/7 | ✓ | — | business hours | ✓ but strategic, not reactive |
| Plain-English diagnosis + recommended fix | ✓ every incident | — (stack trace only) | ✓ but billed by the hour | — (strategic only) |
| No-code platform expertise | Bubble, Webflow, Lovable, Softr, Bolt, Replit | — | single-platform usually | varies by engagement |
| Multi-app pricing | Studio plan, $899 / 5 apps | ✓ usage-priced | scope-priced per app | — |
| Same-day setup | ✓ | ✓ self-serve | weeks of scoping | weeks of onboarding |
| API-first configuration | capabilities manifest + OpenAPI | mature APIs / IaC | manual handoff | depends on tooling |
The fine print, in big print.
How does billing work?
Monthly or annual, your choice. Cards via Stripe; ACH/wire on annual plans over $5K. We invoice on the 1st, due net-15. Annual gives you two months free outright — no funny "if you commit to multi-year" math.
What counts as a "monitored flow"?
One end-to-end path through your app: a login, a checkout, a webhook contract, a scheduled job, a custom user journey you describe to us. Pinging a single URL is not a flow — we treat that as part of one. We'll tell you what we counted before you sign. If you reach your plan's flow count, nothing shuts off and there's no overage charge — we'll ask you to consolidate or move up a tier before adding more. The full explainer is in the "What counts as a flow?" section above.
What if I can't apply the fix myself?
Every diagnosis ships as a step-by-step fix recipe written in plain English for your platform — built so a non-developer can follow it. If you're stuck anyway, reply to the diagnosis email and the engineer who wrote it walks you through the steps. What we don't do: push code, log into your editor, or rebuild your app. For hands-on build work, we'll point you to your platform's developer and agency ecosystem.
Is there a trial?
Yes. 14 days, full Priority-tier access, no card — even if you sign up to Watchtower, you get the full real-engineer-on-call experience for two weeks before deciding what fits. At day 12 we'll send a one-line email — yes / no, no chase. And when the trial ends there's no cliff: you keep one free flow monitor, forever.
Is the free tier really free?
Yes — $0, forever, no card. One app, one flow monitor with 15-minute checks and email alerts. It's what your account becomes when a trial ends without a plan: your most important flow stays monitored; any extra flows pause (saved, not deleted) until you upgrade. The paid differentiators — human diagnosis with a recommended fix, email round-trip checks, log streaming, and error-event ingest — are not in the free tier.
Can I cancel anytime?
From the settings page, one click, no email-back-and-forth. We pro-rate the unused portion to your next month. We will not hold your data hostage to keep you on.
Where does my data live?
US-East by default (AWS, single-tenant per account). EU-West is available on annual plans only — honestly, because standing up a dedicated EU stack has real provisioning and operating cost, and we only commit to it for accounts that commit to us. It's not a compliance paywall; if EU residency is a hard requirement for a monthly plan, write to us and we'll figure it out. We don't store customer PII; only operational probe history for the flows we watch, with short retention windows. Email-flow bodies are redacted before storage.
Can I configure Nightlamp from code?
Yes. Every plan includes API access for app updates, monitor CRUD, secret rotation, ingest-status readback, and a capabilities manifest that describes available monitor types, ingestion paths, and webhooks for each app.
What if I need a custom plan?
If your situation is "more than White-glove" — multiple apps, complex compliance, dedicated escalation tree — write to hi@nightlamp.app. We answer in a day, in a sentence.
What if you miss the SLA?
If we don't deliver root cause + a recommended fix within your tier's SLA, we credit the full month — automatically on your next invoice, no tickets, no negotiation.